loyalty1-250x216Customer satisfaction is important to the success of a business, but employee satisfaction is also crucial, and not to be overlooked.

After all, a happy employee is a loyal employee.

And there are many benefits associated with having a team of loyal employees:

  1. Employees who are committed to the organization they work for are less likely to quit. And as many hiring personnel know, turnover can be costly. Not only because onboarding new talent is expensive, but it costs valuable time. Writing and posting ads, screening and interviewing candidates, making offers and hoping the candidate you like accepts… all of this is time consuming!
  1. Loyal employees are likely to refer people to your company. Word of mouth is powerful. Employees who both like and believe in their organization will promote the business. After all, it’s easy to convince someone that your company is the best, when you believe your company is the best! Conversely, those who aren’t committed will find every opportunity to detract potential customers.
  1. Devoted employees are the future of a company. They are the workers you nurture and develop in the hopes that they will become leaders in the organization.
  1. Steadfast employees are also more likely to provide your customers with a greater customer experience. Loyal employees want to create loyal customers. They will take the time to ensure that every customer they interact with is a satisfied one.
  1. Loyal employees work hard and are committed to the success of the company. Because a loyal employee feels that the company is invested in their success, they will equally invest in the success of the business. Devoted employees place the needs of the company at the forefront of their minds.

As you can see, there is a link between employee loyalty and company profitability. If you find yourself currently looking to onboard new talent, you should consider making loyalty one of your job requirements. It’s a huge competitive advantage!

When interviewing, consider looking beyond what’s on the resume. Instead, try to determine if the person is a cultural fit. Do their goals align with what the company can offer? Do they have a loyal work history?

Employers are always vying for the best employees, and it can be tough trying to find the best fit for your organization. That’s where a staffing agency can help.

Recruitment firms have the tools and resources to help you create your dream team. Consider partnering with a staffing service if you don’t already. They will be able to provide you with some valuable insight on the benefits of a partnership.

At Masiello, we can help you find a workforce best-suited to your business. Contact our expert staffing and recruiting team for more information. We’d love to tell you how our services can benefit your organization.