Employee FAQs

Welcome to Masiello Employment Services

We are proud to have you as a Masiello Employment Services representative in the field. Please explore our website, our FAQs and the following information including forms and reference materials.

Timecards – Tracking my weekly time

You will be entering your time worked into our timecard portal.  You should have received an email from Masiello Employmnet that prompts you to create your account.  Instructions (both written and video) are included in this section, along with some FAQs (frequently asked questions).  Should you have any additional questions or need assistance with your timecards, please contact your local Staffing Manager.  Thank you!

Written Instructions: Electronic Timecard Procedures

Sign in to https://timecards.bbo.bullhornstaffing.com/ and click the “forgot password” button and follow the prompts to reset your password.

Log into https://timecards.bbo.bullhornstaffing.com/ and review the “supervisor comments.” Based on what the comments say, please update and resubmit your timecard, or discuss any concerns with your site supervisor or your local Masiello Employment Staffing Manager.

Log into https://timecards.bbo.bullhornstaffing.com/ and click “unsubmit” and proceed with resubmitting your electronic timecard.

Paper timecards are accessible for download below.  Please contact your Staffing Manager if you have questions or need additional information.

Masiello Employment – Time Card

Your timecard is due by 10:00am every Monday morning.

Other Frequently Asked Questions

We understand that you may have a variety of questions about working with us.  We have tried to organize the Frequently Asked questions into specific categories (such as Timecards and Payroll information above) to make it easier to find the answer you are looking for.  The FAQs in this section should provide answers to questions that fall outside of Timecards and Payroll information.  However, if you have additional questions please contact your local Staffing Manager and we will be happy to assist in any way.  Thank you! 

Please contact a Staffing Manager at 603.358.1000 or refer to your assignment letter.

Please contact a Staffing Manager at 603.358.1000.

Please contact a Staffing Manager.

Please visit our job board at https://jobs.masemp.com/ or contact a Staffing Manager at your local office.

Please contact your local office and speak with a Staffing Manager.

This is REALLY important. Be sure to contact both your Staffing Manager and your site supervisor immediately. We want you to be taken care of ASAP! Please click here for the contact information for your local Masiello office.

As lousy as you may feel, please be sure to contact your Staffing Manager at  least one hour before your start time. You should also notify the supervisor at the client company where you are working.  Please click here for the contact information for our office.

Please discuss this with your Staffing Manager.

Please don’t forget to inform your Staffing Manager. We don’t want any disruptions to your pay or any confusion with your payroll information. Please click here for the contact information for your office.

Please click here to download a copy of the Employment Guidelines.  If you have any additional questions, please contact your local Staffing Manager for assistance.

As a field employee of Masiello Employment, there are many rights available to you and they often vary by State law as well as Federal law.  The following is a list of workplace posters by state for your reference:

Payroll FAQs

Accessing my weekly paycheck (pay stub) and annual W2 forms. Our payroll information system is  which gives you access to your paystubs, W2 form(s) and payroll information.  The Tuesday after you complete your first timecard you will receive an email from Masiello Employment that contains a link to set up your payroll account.  Instructions (both written and video) are included in this section, along with some FAQs (frequently asked questions).  Should you have any additional questions or need assistance with obtaining or understanding your payroll information, please contact your local Staffing Manager.  Thank you! 

Written Instructions: Self Service & iSolved Go Mobile App 

Video Instructions

Friday is payday.  Payroll is weekly.

Your timecard is due by 10:00am every Monday morning.

All employees are sent an email around the first week of an assignment that contains a special link to set up a password for their payroll account https://employdrive.myisolved.com/

The link will expire after 90 days from the date it is sent. Our sensitive payroll information is kept secure with multiple layers of authentication. If your link is outside of the 90 days, please email payroll@workopportunities.net  and request a reset of your account to obtain a new link. Please also provide your full name.

The link is a no-reply email sent from payroll@workopportunities.net .  Depending on your email filters, the email may be in your junk or spam folder.  Please check to see if the original link can be located.

Please send an email to payroll@workopportunities.net  and request another link. Please also provide your full name and the staffing office you work with. Another link will be sent to you.  Please note that in many cases, email accounts are blocked by the provider (especially Yahoo and Comcast) so we may ask you for an alternative email address if you are not able to receive the replacement link.

Try using another Internet browser.  For example, if you are using Internet Explorer, try using Google Chrome or Firefox.  If another browser does not work, please email payroll@workopportunities.net for assistance.

Enter the last 4 digits of your social security number in the authentication box.  Please be sure to complete the entire form before submitting.  Note: Striking the ‘Enter’ key will submit the form.

Your password did not meet the criteria or it did not match the password you selected {your password must be a minimum 12  alphanumeric characters including at least one lower case (a‐z), one upper case (A-Z), one numeric (0‐9) and  at least one special character [!@#$%^&*()]}.

This means you are trying to use the link in the setup email.  Once you have setup your account, you should not use the link provided in the setup email.  Please clear your browser navigation bar and go directly to https://employdrive.myisolved.com/

You have entered an incorrect password more than 4 times and your account has been locked.  Please send an email to payroll@workopportunities.net and request to have your account unlocked. Please also provide your full name. You should expect a response within 24 hours.

Yes, please see the setup instructions located here.

The form to set up or change your Direct Deposit is located here. Please provide a copy of a voided check or bank documentation (Document must include the employee name, account number, and routing number) to your local Staffing Manager via email, US mail, or in person.

Please contact a Staffing Manager at your local office.

Yes. Your password will work indefinitely.  If you have forgotten your password or need to change your password, please follow the prompts for “forgot password”.

W2’s & W4’s

If you accepted electronic delivery when setting up your iSolved account, your W2 will be available online to view and print (and will not be mailed).

All W2’s are located in your online iSolved account. If you have forgotten your password, please click on the “Forgot my password” button at https://employdrive.myisolved.com/.  If you need a W2 for a year prior to 2016, please email payroll@workopportunities.net and request the W2 you need.

Please contact your Staffing Manager to assist you with obtaining the correct form.

You may download a new W4 form at https://www.irs.gov/pub/irs-pdf/fw4.pdf and submit it to your Staffing Manager. You may also request a W4 form from your Staffing Manager.