Ring. Ring. It’s success calling!

We at Masiello Employment know all about phone interviews—and the most important thing to know is that a phone interview is very different from a traditional face-to-face interview. As such, there are different techniques for prepping and executing a phone interview.

In an earlier post, we covered how to best prepare for a phone interview. Now, we’d like to let you know what to do once the phone rings:

Take the call. This might sound simple enough, but it’s surprisingly easy to be so casual about a phone interview that you forget all about it . . . and then miss the call. Phone interviews are just as important as a face-to-face—add it to your calendar, and then answer the phone when it rings.

Answer professionally. You may be answering your home phone, but you’re at work—you’re working hard to get a job! Remember, the way you answer the phone determines your first impression. Be upbeat, polite, professional, and engaged, and then stay that way throughout the call.

Speak so you’re easily understood. Talking clearly is vital to a successful phone interview, so make sure to enunciate well. And though you don’t want to talk unnaturally slow, it’s safe to assume the interviewer is taking notes as you answer, so speak at a pace that’s natural but not rushed, and pause when appropriate to give the interviewer time to catch up.

Don’t talk to talk. When you’re missing all those vital visual cues, you might get nervous and feel the need to keep talking, talking, talking. Our best advice is to limit your answers to about one minute; if you’ve gone beyond that, ask if the interviewer if he or she would like you to continue.

Don’t take another call. If you have call waiting, and there’s a call on the other line, don’t take the call. And don’t answer the doorbell if it rings or do anything else that distracts you from the task at hand.

Pretend you’re meeting face-to-face. Sit up straight. Pay attention to the questions. Smile while you’re talking. Though the interviewer can’t see these things, we promise you that he or she can hear them.

End on a high note. When the call comes to a close, do everything you’d do at the end of a traditional face-to-face interview, just minus the handshake. Thank your interviewer for his or her time and express genuine interest in the position. Then follow-up with a thank you email or a hand-written letter.

Your next interview is your next chance to shine—and land that dream job. Remember, the Masiello Employment recruiting team is here to help. Just give us a call for a free consultation.